We are proud to work with DHL and use only DHL Express for shipping outside of Norway. Shipping price is the same for all countries!
Your package will be delivered to you with all import and tax costs covered, using DHL Express DDP- Delivery Duty Paid. Our shipping prices are calculated using this formula:
100NOK + 25% of the order.
When you enter your address shipping costs will be calculated. On the Norwegian website 25% of the cost is already included in the price.
Orders are normally effected within 1-3 working days. Some of the garments are finished and ready for delivery, they are sent immediately. Other garments are knitted after ordering, then you must expect a delivery time of up to three weeks for safety. We normally stock all colors depicted in the online store, but we reserve the caveat that we may be sold out for some yarn types. You will be notified if this causes delays and you will have the opportunity to choose something else, or cancel.
Nb! Unfortunately, we do not send goods to Svalbard.
During holidays, expect slightly longer delivery time than usual.
We do all our sales with Norwegian currency(NOK/kr). You can find currency choices in the webshop and on the product pages. Please note these are only estimations and are automatically updated daily by a Currency Exchange Server: European Central Bank. When you arrive in the Check Out the price will be shown in NOK, and this is what you pay.
If you want to see what the cost is in your local currency we can recommend the webpage XE Currency – Live Market Rates, just type in the amount, choose NOK and exchange to your chosen currency.
If you need to return or exchange the item, please contact us by email. For return/exchange of the item, the customer is responsible for return postage. A refund of the amount of the purchase will take place after we have received the item in return, therefore it is advisable to return the item with traceable shipping. The item must be unused, with all tags on, and must be returned in its original packaging.
We currently ship to these countries:
Don’t see your country listed and want us to ship to you? Contact us! =)
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